Follow the steps below to allow me access to your computer to help solve your problems !
1. You may wish to print out this page
[and come back here again for step 2]
2.
Go to this web page
3. Click on the
green 'Get assistance' button on top left of screen
4. Follow on-screen
instructions to install active x controls needed
5. Tell me the Client ID
number
SECURITY
It is impossible for anyone [including me]
to take control of your computer UNLESS you actively start the process. Once
you close the session, access is terminated.
[The session closes by default
when you shut down your computer]